BA, PO and PM
In August 2016 I took over the management of product management at ContaAzul, and when I arrived I came across a structure with business analysts (BAs) and product managers (PMs), a new scenario for me. I spent some time talking to people to understand the roles and responsibilities of each function and the motivations for the creation of such a structure. After these conversations, it became clear to me the difference of roles and responsibilities of each of the functions, which I try to translate into the image below.
This image shows some important aspects:
- POs do what BAs do (specification) plus the prioritization of what needs to be done. And PMs, in addition to prioritization and specification, are responsible for the development, communication, and execution of product vision and strategy. There is an increase in scope and responsibility as you move from BA to PO to PM.
- Although PM is responsible for developing, communicating and executing product vision and strategy, it is also responsible for prioritization and specification.
It may make sense for some companies to have BAs and PMs, or POs and PMs, or even BAs, POs and PMs. However, there cannot be companies without someone as PM, developing, communicating and executing the vision and strategy of the product. - If in a company, in addition to the PMs, there are people in the role of BA and / or PO functions, it is possible to place the PMs as managers of the BAs and / or POs. However, this creates an extra burden for the PM who, in addition to managing the product, will have to worry about managing people.
- My preference is for not having this separation of roles and having only PMs. If there are BAs and / or POs in a certain organization, my recommendation is for treating those roles as intermediate career steps that will evolve to reach the PM level, with increased scope and responsibility. The rationale for my preference is that by leaving the roles separate, the PM may make little or no specification and / or prioritization, delegating those responsibilities to BAs and / or POs. By doing so, the PM will lose important input to developing the vision and strategy of her product.
I believe that with this image I was able to clarify the differences and similarities of the functions of BAs, POs and PMs.